The Office of Management and Budget released a new data snapshot into the performance of government websites in January, which showed some marked improvement in the public’s experience with those sites, but more work to go.
The big takeaway: “Of the nearly 7,000 public facing websites that the government had, we saw improvement at or across over half of those [in the last year], so that’s a really good example of driving impact at scale,” Jonathan Finch, the digital experience director at the Office of Management and Budget, told Nextgov/FCW. “The flip side of that is that we’ve just got a lot of room to improve in each of the individual metrics [and] ... in terms of how we streamline the overall ecosystem.”
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