In response to rapid changes in the digital landscape, federal agencies are overhauling their data infrastructures. This transformation aims to foster evidence-based decision-making, helping agencies adhere to regulatory requirements, boost efficiency, and cut costs. However, navigating this shift presents hurdles. The diversity of data types, tools, and environments introduces considerable complexities to effective IT Operations.

Observability, a key concept in IT Operations, refers to the ability to understand, analyze, and troubleshoot complex systems. This approach includes metrics, logs, and traces to gain insight into how systems operate and perform.